How we collect, use, and protect your personal data when you interact with our financial operations platform.
We collect information you provide through our contact forms, demo requests, and support inquiries: your name, email address, phone number, company name, and message content. We also automatically collect technical data such as IP address, browser type, device identifiers, and usage analytics via cookies and similar tracking technologies to improve platform performance and security.
Your data is used to respond to your inquiries, provide access to our budgeting and reporting platform, send relevant product updates and compliance alerts, and maintain the security and integrity of our services. We do not sell your personal information to third parties. Aggregated, anonymized analytics may be used for internal product development and reporting.
We may share your data with trusted service providers who assist in hosting, email delivery, analytics, and customer relationship management. These processors are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose information if required by law or to enforce our terms of service.
You have the right to access, correct, or delete your personal data held by us. You may also object to or restrict certain processing activities, request data portability, or withdraw consent at any time. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law, including GDPR and CCPA where relevant.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by legal or regulatory obligations. We implement appropriate technical and organizational measures, including encryption and access controls, to safeguard your data against unauthorized access, alteration, or destruction.
For any privacy-related requests or concerns, please contact us at 125 Anibal Top, by phone at +61 7 1199 5226, or via email at info@kalabakafinancialgroup.com. We are committed to resolving any issues promptly. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.